Firstly, the packaging was different from what was shown on the website. After getting no reply to the customer service email, I managed to get my enquiry resolved by Sephora's Facebook team who helped to confirm that the product I received was the right one, but the photo on the website was wrong.
After so much trouble, I was disappointed with the texture of this eye shadow palette. It's really dry and flakes keep falling off on the palette and also when I wear it on my lids. This is after putting primer and powder to set, fyi. My other eyeshadows from other brands do not fall out and flake like this one.
The colours are pretty in real life; but too glittery.